Agenda

Golf

Registration

Welcome Reception
Networking and time to visit our Exhibit Hall. Complimentary appetizers and drinks will be provided.

Keynote Session

“Positive Psychology During a Pandemic: Perspectives on Mindset and Resilience ”

Speaker: Timothy J. Bono, PhD, Lecturer, Washington University

The last two and a half years have posed challenges and adversity unlike anything we have ever seen. As trying as the pandemic has been, there are opportunities to extract meaning from it in ways that allow us to emerge even stronger. This presentation will draw on research from the behavioral sciences that offers implications for coping through hardship in ways that promote psychological health and well-being.
Failure and setbacks are part of any successful person’s path. But how can we muster the strength to persevere when times are most trying? This presentation will highlight the latest psychological research on the topic. We will discuss resilience as a life skill, misconceptions about self-esteem, and practical strategies for rebounding from adversity.

I. Dispelling myths around the nature of self-esteem
-The unintended effects of the “Self-Esteem Movement” of the 80s and 90s.
-Self-Esteem is not just about feeling good about yourself, it’s also about knowing how to respond to setbacks.

II. Resilience as a life skill
-Often the people who have succeeded the most have also failed the most. The lessons they learned along the way proved invaluable for their future success.
-Research has shown that having to rebound from adversity early in life promotes well-being later in life because it develops psychological wherewithal and a sense of mastery.

III. Strategies for persevering through adversity
-Although adversity is an important life skill, that doesn’t make it easy to endure.
-Proper Perspective and Emotional Intelligence are especially important to bring to situations that otherwise can lead us to cognitive distortions.

Registration

Breakfast
Breakfast, networking and time to visit our Exhibit Hall

Welcome and Opening Remarks

Keynote Session

“Health Assurance in 2032”

Speaker: Stephen K. Klasko, M.D., M.B.A.

It’s October 12, 2032. A mutant strain of an RNA encapsulated virus has been afflicting people in Australia. Of course, people old enough to remember, especially healthcare workers, the dark days of early 2020 and the COVID 19 crisis immediately panicked….for a second…and then they smiled. Because they knew healthcare had evolved from a broken, fragmented, expensive, inequitable “sick care” system to a “health assurance” system where most of their care happens at home.

We are witnessing healthcare’s “Amazon moment.” If you are a provider and think you’re going back to a business model solely based on hospital revenue and not relevant to people who want care at home, you will be out of business. If you are an insurer and think you can just be the middle man between the hospital and the patient, you’ll be irrelevant. If hospitals believe that innovation can just be this cute little thing that they do in the background, but the real business is getting “heads in beds” they will never recover from the pandemic of 2020 losses.

This keynote will highlight several post pandemic strategies, including:

1. New creative partnerships between community partners, health systems and payors as we move from “sick care” to “health assurance.”
2. The combination of increased data gathering and artificial intelligence will make the society more resilient to disease spread.
3. How providers handle data today will make or break patient trust in the future.
4. Technology can start to address health disparities but it must be applied strategically.
5. The most prized skills for physicians will be empathy, communication and self-awareness in the digital age.
6. How population health, predictive analytics and social determinants move from philosophy to the mainstream of clinical care, payment models and medical education.

Break
Networking and time to visit our Exhibit Hall

CIO Roundtable

Moderator:
Rich Temple, CIO at Deborah Heart & Lung

Panelists:
Nassar Nizami, CIO at Jefferson Health
Luke Olenoski, CIO at Main Line Health
Linda Reed, CIO at St. Joseph’s Healthcare System
Rob Adamson, CIO at RWJ Barnabas Health

Break
Networking, time to visit our Exhibit Hall, and transition to Breakout Sessions

Breakout Sessions

Track One: Virtua Health for “A Shift in Care Delivery? An Analysis of Telehealth Visits in Southern New Jersey”

Speaker: Deborah C Wojcik, PT, MEd, DHSc, IT Director, Virtua Health

The COVID-19 pandemic forced a significant change in the delivery of healthcare. A significant shift toward the use of telehealth services occurred in late March 2022. The use of telehealth as a means of delivering healthcare was rapidly implemented as a result of the need for social distancing to limit the spread of COVID-19 during the pandemic. Many healthcare organizations nationwide, demonstrated a significant increase in the use of telehealth, particularly in primary care, in the early stages of the pandemic. Although telehealth has the ability to deliver effective care, improve outcomes, resulting in high levels of patient and provider satisfaction with efficiency of resource use, it has demonstrated limited use in later stages of the pandemic. Human factors, such as age and gender demonstrate significant relationships with telehealth usage and so must be considered when implementing strategies of telehealth. Lack of access to broadband and geographic location, while important, did not appear to have a significant relationship with participation in telehealth visits. Expansion of internet access will allow a focus to be placed on addressing the human factors such as gender, age, education and socio-economic status in the post-pandemic period.

This will allow healthcare organizations to efficiently and deliberately develop multiple options for future telehealth delivery to meet regulatory and reimbursement requirements, while providing patient and provider satisfaction. Targeted training and support for technology must be included in any operational implementation strategy. With over half of all Americans and 80% of providers anticipating that telehealth will remain as a permanent option for care delivery post-pandemic, healthcare organizations must recognize that telehealth is not a replacement for office visits but an alternate visit type. At this time, telehealth has not been adopted as a standard platform of care delivery. In the late and post-pandemic periods, health systems need to revisit telehealth implementation programs and strategies to incorporate patient preferences and technology access, literacy, as well as provider satisfaction, access, and technology literacy. With careful thought, planning and implementing telehealth can be incorporated into plans of care for patients yielding high levels of satisfaction and improved overall health outcomes.

Track Two: Phronema Justice Strategies, AMA Board of Trustees & Enable Health for “Serving the Whole Community: Improving Healthcare Delivery to the Justice-Involved Population”

Moderator: Mark Stephens, Managing Partner, EnableHealth

Panelists: John Wetzel, CEO, Phronema Justice Strategies, Dr. Rachel Haroz, Division Head of Toxicology and Addiction Medicine, Cooper University Healthcare, and Aaron Truchil, Senior Director of Analytics, Camden Coalition

In the United States, correctional healthcare is a billion-dollar industry yet individuals who experience justice-involvement are disproportionately likely to suffer from poor physical health, chronic disease, mental illness, and substance use long after they return to the community
(LeMasters et al., 2022; Smith, 2021). In particular, poor mental health upon reentry has been
linked to recividism (Wallace & Wang, 2020) and the triangulation of poor health, justice-
involvement, and poverty is further exacerbated by poor access to healthcare as well as
disruptions to healthcare coverage (Albertson et al., 2020; Aslim et al., 2022).

Track Three: Doylestown Hospital for “Preparing for the Unthinkable: Developing a Business Continuity Plan”

Moderator: Gerry Blass, President & CEO, ComplyAssistant

Panelists:
Rick Lang, Security VP & Chief Information Officer, Doylestown Hospital
Jack Hueter, CEO, Digital Health Consulting
Jim Cavanagh, President and Principal Owner, Executive Healthcare Consulting

Cyber threats continue to rise, and the impact on healthcare is critical. Current threats (cyber and natural disasters) and resulting outages have the potential to surpass the 2- to 3-day window. Healthcare organizations must plan for outages beyond a short-term disaster recovery plan which is typically planning for 48 hours (in terms of a typical outage duration).

Via a panel discussion led by Gerry Blass, 3 panelists – Rick Lang, Jim Cavanaugh, and Jack Hueter will discuss their experiences with the importance of having a Business Continuity Plan. Participants will learn about real-time experiences and trends that are occurring in the marketplace with healthcare systems specifically experiencing significant outages and downtimes. While the emergence of the Electronic Health Record has revolutionized the transition of healthcare from paper to electronic records, it also introduced the dependence of our Information Technology applications in both patient care and patient revenue. The panelists will discuss how organizations can prepare the organization to think beyond a 72-hour outage that is becoming critically important.

Track Four: Penn Medicine for “Opioid Use Disorder: Connecting the Data Gaps with the EHR”

Speaker: Jon Pomeroy, Associate Director, IS Clinical Initiatives, Penn Medicine

Penn Medicine is a large, academic health system with five hospitals in the Philadelphia, Pennsylvania area. As a result of our experience developing tools to identify, manage, and track patients with opioid use disorder (OUD), we would like to share the development of our electronic health record (EHR) approach for this patient population.

Attendees should understand how to deploy such a solution safely while ensuring tools to support better clinical outcomes and best practice. The value of our work includes improved patient identification and OUD management. All solutions were integrated directly in our EHR. The programs successfully integrate complex workflows across settings and roles. Our CareConnect Warmline, for example, integrates OUD care from Substance Use Navigators and telemedicine providers, with results demonstrating that buprenorphine prescribing can be adopted by clinicians in a virtual care model. A multi-disciplinary approach for the management of OUD patients is important for our success. Our strategy led to an effective collaboration across settings and roles to better understand how we can connect common data elements that are important in the care of patients with OUD.

Lunch
Lunch, networking, and time to visit our Exhibit Hall

Keynote Session

Top healthcare IT trends reshaping care delivery

Speaker: Jason Krantz, Executive Chairman, Founder, Definitive Healthcare

The last few years have had a massive impact on the healthcare industry as COVID accelerated the adoption of new technology, shifts in care, and so much more. Join Jason Krantz, Executive Chair and Founder of Definitive Healthcare, as he takes a deep dive into the macro and micro trends reshaping care delivery to help you better navigate the complex healthcare market.

Mini Break
Refreshments and transition to Breakout Sessions

Breakout Sessions

Track One: ChristianaCare for “Hospital Care at Home Model Transforms Care”

Speakers: Gemma Lowery, Virtual Health Program Manager, ChristianaCare and Steaphine Taggart, HCH Director, ChristianaCare

ChristianaCare proudly launched its Hospital Care at Home program in December of 2021. We had already committed to the idea that all patient care that could take place outside of the hospital, should take place outside of the hospital. The CMS waiver came along at the perfect time for us to take a deeper dive into this innovative and quite transformative care model that so aligned with our new philosophy.

Track Two: Penn Medicine for “Applied Health Informatics: Testing, Results Management, Prevention and Monkeypox Treatment”

Speakers:Susan Harkness Regli, PhD, Human Factors Scientist, Penn Medicine; JT Howell, MD, Associate CMIO, Penn Medicine; Joy Iocca, MSN, RN, CEN, CPHIMS, Senior Director of Clinical Informatics and Emergency Preparedness, Penn Medicine

Monkeypox, a new viral pathogen identified in at-risk populations brings challenges and opportunities to quickly identify, prevent and treat. Based on lessons learned during Covid, Clinical Informatics could quickly identify key operational stakeholders and connect with technical analysts across multiple disciplines. Within two weeks the task force worked through streamlined clinical processes to provide testing for patients with suspected or confirmed infection, create access to treatment, administer vaccines to patients at risk, and provide the documentation needed for reporting.

Track Three: Deep Instinct with Novelle Health for “Boosting Data Privacy and Security”

Speakers:  Joseph Santamorena, AVP Global Managed Services Programs, Deep Instinct; Don Szewczyk, Privacy Officer, Novelle Health; Maireni Salas, President and COO, Novelle Health

In the age of ransomware and ever-more-powerful malware, healthcare delivery organizations (HDOs) must take a novel approach to data privacy and security. The healthcare industry is unique in that it is susceptible to all the normal cybersecurity issues that come with any network connected to the internet, but it also is the central warehouser of protected health information (PHI). PHI is among the most valuable data on the internet black market or “dark web”. The electronic health record (EHR) is the cornerstone of PHI and healthcare practice operations. In even midsized organizations, the EHR is virtually linked to hundreds if not thousands of payers. It interfaces with billing systems, data warehouses, call centers, telehealth software, referral networks, credit card companies, and many other “connections” through the internet. These many points of internet and linked contact are all potential cybersecurity vulnerabilities. Bad actors have many lucrative paths to pursue.

Cybersecurity vulnerabilities threaten patient privacy, data integrity and PHI availability. Like no other industry, the very lifeblood of patient care is threatened by healthcare breaches. Unfortunately, the threats are increasing, and only bolder more visionary tools will help. In our discussion we will touch upon some novel approaches necessary for the healthcare industry to consider.

Track Four: Cerner Corp for “Completing the Patient Record through Nationwide Interoperability”

Speaker: Hans J. Buitendijk M.Sc., FHL7, Director of Interoperability, Cerner Corporation

We are making great strides in connecting all healthcare organizations with the goal of sharing patient data. But there is still much to do before a complete record is fully accessible to both the patient and all possible providers. In this presentation, we’ll take a look at key initiatives in flight (local, state, and national networks) to help you identify how healthcare is moving towards interoperability.

Break
Networking, time to visit our Exhibit Hall, and transition to Breakout Sessions

Breakout Sessions

Track One: Lehigh Valley Health Network for “Transitioning From 3rd Party to a Fully In-house RPM Program”

Speaker: Name: Michael Dougherty, Lehigh Valley Health Network and Elizabeth Bzdek, RPM Expert, Lehigh Valley Health Network

In this presentation LVHN will provide an overview of their transition from a 3rd-party web-hosted RPM platform to a custom in-house developed platform that takes advantage of and is managed fully within our existing EMR. This transition was made possible with the use of cellular-connect hubs that communicate through bluetooth with multiple medical devices.

Track Two: Cooper University Health Care & Hackensack Meridian for “Leveraging Health Information Technology to Address Social Determinants of Health”

Speakers: Dr. Neal Lemon, Director, Cooper Innovation Center; Dr. Jonathan Shulman, Director, Cooper Care Alliance Advanced Practice Providers; Dustin Hufford, Sr. VP & CIO, Cooper University Health Care; Sandra Elliot, Vice President for Life Sciences and Innovation, Hackensack Meridian Health;

Innovation Offices within health systems should lead and support opportunities to address issues in care for which social inequities play a role. Cooper University Health is exploring innovative ways to leverage health information technology to better engage at risk populations and improve health outcomes at both the local and state level. Through our panel discussion, we will explore how Cooper University Health is engaging community partners to address social determinants of health (SDOH). The panel will also focus on how Cooper’s Innovation Center, and IT Department collaborate on projects to provide better care to vulnerable populations. Cooper, with guidance from the Office of the National Coordinator for Health Information Technology, will host an SDOH Hackathon in 2023, bringing together stakeholders from across southern New Jersey to look at ways in which health IT can improve the lives of underserved communities. This initiative will not only bring together IT and healthcare professionals, but also benefit from contributions from fields such as social work, housing, law and business. We believe there is opportunity for Inventors, Investors and Entrepreneurs to help bridge the social divide using health IT.

Track Three: St. Peters Healthcare System with Wolf & Company, P.C.  for “Ransomware: How Attackers Deploy It and How You Can Stop It”

Speakers: Michael Kanarellis, Principal, Wolf & Company, P.C.; Joe Sarkisian, Lead Penetration Tester, Wolf & Company, P.C.; Michael Chirico, CISO, St. Peters Healthcare System

Ransomware is a global issue that costs healthcare organizations billions of dollars each year. Industries have been significantly impacted over the past year, with malicious actors capitalizing on the fear and panic surrounding the COVID-19 pandemic. Join Principal Michael Kanarellis and Wolf’s Lead Penetration Tester Joe Sarkisian for an informative session detailing the anatomy of a ransomware attack, how it could negatively affect your organization, and tips for prevention and protection. Michael Chirico, JD, CISA, Chief Information Officer, at ST. Peter’s Healthcare System will also be joining the discussion to discuss how Cyber Insurance can play a key role as your last line of defense in your Ransomware Incident Response Plan.

You’ll learn:

• Actionable remediation strategies to mitigate the effects of an attack
• How to identify and remediate gaps in your current security controls
• Techniques to institute strong security controls to prevent your organization from falling victim to an attack
• What are the keys in determining the best Cyber Liability Insurance Policy.

Track Four: ChristianaCare for “Measuring and Managing Disparities with Machine Learning”

Speaker: Name: Wei Liu, PhD, PMP, Data Scientist, ChristianaCare Health System and Yuchen Zhang, Senior Business Intelligence Developer, ChristianaCare Health System

ChristianaCare launched multiple initiatives focusing on health equity and closing the gaps in health outcomes between different racial groups. To better support the initiatives, ChristianaCare developed a ML based platform to quantify, visualize, and interpret health equity on multiple health outcomes. The platform has been actively utilized to support the on-going health equity initiatives and organization strategic goals of ChristianaCare

Networking Reception
Networking and time to visit our Exhibit Hall. Complimentary appetizers and drinks will be provided.

Registration

Breakfast
Breakfast, networking, and time to visit our Exhibit Hall

CMIO Panel

Moderator: Reza Sadeghian, CMIO at Hunterdon Health

Panelists:

Lauren Koniaris, CMIO at Hackensack Meridian
Bimal Desai, CMIO at Children’s Hospital of Philadelphia
William Hanson, CMIO at Penn Medicine
Snehal Gandi, CMIO at Cooper University Healthcare

Closing Remarks and Awards